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What can I do if my lights aren’t working?

Quick Answer

Start with a few simple checks. Make sure your timer is set correctly and that no breakers have tripped. Look for any fixtures that may have been knocked out of position by landscaping, weather, or foot traffic. If the lights still aren’t working, contact us for diagnostics and repairs. We’ll assess the problem and discuss suitable options based on the system’s condition, parts availability, and the work needed.

Detailed Answer

Before calling for service, there are a few things you can check on your own:

  • Confirm your timer is plugged in, powered on, and set to the correct schedule.
  • If your area recently had a storm or power outage, the timer clock may need to be reset.
  • Check your breaker panel to make sure nothing has tripped, and take a quick look at the fixtures themselves to see if any have been shifted by yard work, mulching, or heavy rain.

IIf your lights still aren’t working after these checks, contact us about your system and the symptoms you’re seeing. We offer diagnostic and repair services for residential and commercial lighting, including systems installed by other companies.

During a diagnostic, our technician inspects your full lighting system for functionality and safety. They identify any issues that need repair and determine whether the system is salvageable. Where possible, they may also perform minor repairs during the inspection.

Repair options depend on the system’s condition, availability of suitable parts, and the work required. We’ll explain the proposed work and discuss whether a targeted repair, an upgrade, or replacement is appropriate. 

We also offer ongoing maintenance plans for systems we design and install. Contact us today if you need help.