← Back to FAQ

What should I do if I have a problem and how long do repairs take?

Quick Answer

Give Lights Over Atlanta a call at (470) 870-0606 if you have a problem with your outdoor lighting system. We offer diagnostics and repairs for residential and commercial lighting, including systems installed by other companies. We assess the work needed and discuss suitable options and current service availability. Repairs can often be done in two to ten business days.

Detailed Answer

Contact us as soon as you notice an issue with your lighting system, whether it is a dim bulb, a misaligned fixture, or a timer that is not behaving. 

Common requests include a single bulb that has dimmed or gone out, a fixture that has shifted out of alignment after a storm or lawn work, a photocell that is not triggering correctly, or a section of the system that has stopped responding.

Most maintenance requests are completed within two to ten business days, though that window can stretch during peak seasons or after major weather events when call volume is high. We will give you a realistic timeline when we open the ticket so you are not left wondering.

If another company installed your current system, we are happy to evaluate it for both functionality and safety. Our staff can often repair minor issues. If the problem is severe, we can assess whether the system is still salvageable or propose a redesign or replacement.

To start a service request, call (470) 870-0606 today.