What should I do if I have a problem and how long do repairs take?
Quick Answer
Give Lights Over Atlanta a call at (470) 870-0606 as soon as you notice an issue with your lighting system, whether it is a dim bulb, a misaligned fixture, or a timer that is not behaving. Most maintenance requests are completed within two to ten business days, though timing can vary during peak demand. We service only the systems we design and install, and many common repairs fall under our lifetime warranty on LED bulbs and transformers.
Detailed Answer
The fastest path to a fix is a phone call. If something looks off with your lighting, give us a call at (470) 870-0606 and we will get a service ticket started right away.
Common requests include a single bulb that has dimmed or gone out, a fixture that has shifted out of alignment after a storm or lawn work, a photocell that is not triggering correctly, or a section of the system that has stopped responding.
Most maintenance requests are completed within two to ten business days, though that window can stretch during peak seasons or after major weather events when call volume is high. We will give you a realistic timeline when we open the ticket so you are not left wondering.
Lights Over Atlanta services only the systems we have designed and installed, because that is the only way we can stand behind our standards and warranty. If another company installed your current system, we are happy to evaluate it and propose a redesign or replacement.
To start a service request, call (470) 870-0606 or visit our customer care page for ongoing maintenance options.