Question 1

Do I need to be home during install?

Accepted Answer

For most residential projects, no. Our crews can complete the installation as long as they have access to the areas being lit and to any outdoor electrical connections.

Most residential landscape and accent lighting installations are completed entirely outdoors, so being home is not required. Our crews are experienced at working independently and will treat your property with care from start to finish. We do ask that gates or side yards be accessible on installation day. If any part of the job requires entry to a structure on your property, our team will communicate that during the scheduling process so you can make arrangements.

For commercial properties, the same general idea applies. Our team coordinates with property managers, building staff, or tenants ahead of time to confirm site access. For projects involving interior work like hallway lighting, garage fixtures, or emergency and exit upgrades, we will establish access details before the install date so there are no delays.

If you have questions about what access is needed for your specific project, give us a call at (470) 870-0606 and our team can walk you through what to expect on installation day.

Question 2

Do I need to be home during install?

Accepted Answer

No, you do not need to be home unless we need access to the inside of your home to complete the installation.

Question 3

How do I use my remote for color changing lights?

Accepted Answer

Click here to view the instrucitonal guide and video for our color change light remote.

Question 4

How do I use my timer?

Accepted Answer

Click here to view the instruction manual for the timer used on both Christmas and accent lights.

Question 5

How is my landscape lighting design created?

Accepted Answer

Your design starts with an on-site consultation where a certified Lights Over Atlanta designer walks your property, listens to your priorities, and applies the Gestalt Principles of Design to plan layered, intentional lighting. From that walk we build a custom proposal for your review. Once you approve the design, we schedule your installation.

Great outdoor lighting is part art and part engineering, and our design process is built to honor both.

Every project begins with a free on-site consultation. One of our certified designers walks your property, takes note of the architecture, plantings, pathways, dark spots, and any feature you want to highlight, and asks questions about how you actually use the space. We want to know what you want to see, what you want guests to notice, and what you want to feel safer about after sunset.

From that walk, we build a custom design using the Gestalt Principles of Design, which is the framework our team is trained in for layering light intentionally. That means accent, path, architectural, and security lighting all work together rather than competing, and every fixture has a purpose. We also choose specific beam spreads and color temperatures so the finished result feels balanced rather than over-lit.

The design is then translated into a written proposal that includes the layout, materials, and pricing. We share it with you for review, make adjustments based on your feedback, and finalize the scope. We pride ourselves on staying flexible and sensitive to specific budgets, so if priorities need to shift, we work with you to phase the project or scale the design without losing the integrity of the plan.

Once the design and proposal are approved, we sign the contract, collect a 50% deposit, and schedule your installation. To start your design consultation, call us at (470) 870-0606 or request a free quote online.

Question 6

How long does it take to install outdoor lighting?

Accepted Answer

Most residential landscape lighting projects are completed in a single day. Larger homes or properties with extensive landscaping may take two days. Commercial projects vary more widely depending on scope. A small storefront or restaurant patio might take a day, while parking lot pole work, garage lighting, or multi-building properties can take several days to a couple of weeks.

Installation time depends on the type of project, the size of the property, and the complexity of the lighting plan.

For residential homes, a typical accent or landscape lighting system with 10 to 30 fixtures is usually finished in one visit. Properties with features like pool areas, outdoor kitchens, long driveways, or extensive tree lighting may require a second day. Christmas lighting installations follow a similar timeline, with most homes completed in a single visit.

Commercial projects have a wider range. A restaurant patio or retail storefront accent package can often be completed in a day. Larger scopes like parking lot pole installations, parking garage retrofits, warehouse high bay upgrades, or community entrance lighting for an HOA may require several days of scheduled work. Our team coordinates around your business hours or community activity to keep disruption to a minimum.

Every project begins with a clear timeline during the proposal stage, so you know what to expect before any work begins. If you have questions about timing for your specific property, contact our team for a free consultation.

Question 7

I paid my 50% deposit, when can I expect my install?

Accepted Answer

After your 50% deposit is paid, lights are typically installed within 2 weeks, but it may take longer during times of high demand. Contact us to discuss timing for your install.

Question 8

Is the wiring for my outdoor lighting hidden?

Accepted Answer

Yes. For every permanent accent and landscape lighting system installed by Lights Over Atlanta, wiring is concealed beneath mulch, sod, gravel, mortar joints, gutters, or hardscape so your finished system looks like it has always been part of the property. Christmas lighting cords are managed cleanly during install, but because the display is temporary, those runs are part of the system rather than buried.

Clean installation is a primary part of how we work. When our crews install a low-voltage landscape lighting system, we trench, bury, and weather-seal every run of cable so there are no visible wires running across your beds, lawn, or hardscape. On stone, brick, or masonry surfaces, we route wiring through inconspicuous conduit or hide it in mortar joints, and we patch behind every fixture so nothing distracts from the architecture.

For Christmas lighting, the cords are part of the system because the display is temporary, but our installers carefully manage every run with proper clips, hidden tucks behind gutters and trim, and clean transitions to power so the finished display looks polished rather than tangled.

The end result for either system is lighting that feels intentional from a distance and holds up to close inspection.

If you have ever seen a property where extension cords snake across the lawn or wires hang from a façade, that is exactly what our process is built to avoid. If you have questions about how we would route wiring on a specific area of your property, give us a call at (470) 870-0606 and our designers can walk you through it during your consultation.

Question 9

Is the wiring hidden?

Accepted Answer

Yes, the wiring is completely hidden. We install your lighting meticulously and professionally to make it look like it has always been there with no visible wires.

Question 10

I’m interested in having landscape lighting installed. What is the process?

Accepted Answer

After the initial contact, our scheduling department will reach out to set up your consultation. During your consultation, our design experts will listen to your lighting priorities and devise a plan to suit your needs. After a contract is signed, we require a 50% deposit of the agreed installation. Our warehouse and production team take it from there to supply the necessary materials and schedule your installation. Most installations are completed within 2 weeks of the signed contract. Final payment is due when the installation is completed.

Question 11

What if I need to reschedule my install or initial meeting?

Accepted Answer

We understand that schedules change. If you need to move your consultation or installation date, just give us a call and we will work with you to find a new time. We ask for as much notice as possible so we can keep our crews running efficiently, but we do our best to accommodate changes whenever they come up.

Life happens, and we are happy to work around it. Whether you need to reschedule a first-time consultation or move an installation that has already been booked, our scheduling team will find a new date that works for you.

A few things to keep in mind. The earlier you let us know, the easier it is to rebook without a long wait, especially during our busiest season from late September through December when Christmas lighting demand is at its peak. For commercial projects that involve coordination with property managers, tenants, or HOA boards, early communication also helps us avoid scheduling conflicts on our end and yours.

Rescheduling does not affect your deposit, your place in line, or any pricing that has already been agreed to in your contract. Once we confirm your new date, everything picks up right where it left off.

To reschedule, call our team at (470) 870-0606. We will get you taken care of quickly.

Question 12

What if I need to reschedule my install or initial meeting?

Accepted Answer

We understand life happens, we do our best to accommodate our clients. Give us a call at (470) 870-0606 if you need to reschedule.

Question 13

What should I do if I have a problem and how long do repairs take?

Accepted Answer

Give us a call at (470) 870-0606 if you are experiencing a problem with your lighting system. The time to repair can vary based on demand, but most maintenance requests are completed in 2 – 7 business days or sooner.

Question 14

Why is Lights Over Atlanta the best outdoor lighting company for me?

Accepted Answer

Lights Over Atlanta brings 30+ years of industry know-how, designers trained in the Gestalt Principles of Design, insured crews, and a lifetime warranty on fixtures, wiring, and transformers. Our 5-star reputation across Google and Facebook reflects the kind of meticulous, design-first work most general electricians and handymen are not equipped to deliver. From your first consultation to ongoing maintenance, every step is built around the standards that make us Atlanta's most trusted outdoor lighting company.

Choosing the right outdoor lighting company is part craftsmanship, part design judgment, and part long-term reliability, and Lights Over Atlanta is built to deliver on all three.

Our team brings more than 30 years of combined experience in outdoor landscape and exterior lighting, with continued education in the latest LED technology, color-changing systems, and energy-smart fixture design. Every project follows the Gestalt Principles of Design, so your lighting is layered with intention rather than scattered across the property.

The products we install are built to last. Our fixtures, wiring, professional-grade LED bulbs, and transformers are tested for the long haul. Fixtures, wiring, and transformers carry a lifetime warranty. LED Bulbs come with a five-year warranty. That kind of confidence in our materials is why we can stand behind every system we design and install.

The team behind the work matters just as much as the work itself. Our 5-star ratings on Google and Facebook are a direct reflection of how we treat customers, both during installation and long after the lights are on.

If you want a lighting partner that takes design, safety, and follow-through as seriously as you do, we would love to work with you. Give us a call at (470) 870-0606 or request a free quote to get started.

Question 15

Why should I use LED lights instead of incandescent or halogen bulbs?

Accepted Answer

LED lights use up to 80% less energy than traditional incandescent or halogen bulbs, last significantly longer, and produce less heat. They also deliver the same warm glow you expect from older bulbs without the downsides. For both homes and businesses, LEDs reduce energy costs, cut down on maintenance, and open the door to features like color changing lighting that older technology simply cannot offer.

LED technology has become the standard for outdoor lighting, and Lights Over Atlanta uses LEDs on every project we design and install. There are several reasons we made that commitment.

Energy efficiency is the most immediate benefit. LEDs use roughly 80% less electricity than halogen or incandescent bulbs, which translates to noticeably lower utility bills for homeowners and significant cost savings for commercial properties running lights across parking lots, building facades, and common areas every night.

Longevity is another major advantage. LED bulbs last tens of thousands of hours compared to the relatively short lifespan of traditional bulbs. That means fewer replacements, fewer service calls, and more consistent performance year over year. For commercial sites like warehouses or parking garages, where replacing a fixture means bringing in a lift, the reduction in maintenance alone justifies the switch.

LEDs also run cool to the touch, which matters more than most people realize. Halogen fixtures generate enough heat to attract insects, particularly ants, which can damage wiring and connections over time. Cooler fixtures mean fewer pest-related issues and safer contact around landscaping, patios, and play areas.

Today’s LEDs match the warm, inviting look of traditional bulbs, so there is no sacrifice in appearance. They also make advanced features possible, including programmable color changing systems that let you shift your lighting for holidays, events, or everyday curb appeal.

General

Do I need to be home during install?

Do I need to be home during install?

How do I use my remote for color changing lights?

How do I use my timer?

How is my landscape lighting design created?

How long does it take to install outdoor lighting?

I paid my 50% deposit, when can I expect my install?

Is the wiring for my outdoor lighting hidden?

Is the wiring hidden?

I’m interested in having landscape lighting installed. What is the process?

What if I need to reschedule my install or initial meeting?

What if I need to reschedule my install or initial meeting?

What should I do if I have a problem and how long do repairs take?

Why is Lights Over Atlanta the best outdoor lighting company for me?

Why should I use LED lights instead of incandescent or halogen bulbs?