Question 1

Do I need to be home during install?

Accepted Answer

No, you do not need to be home unless we need access to the inside of your home to complete the installation.

Question 2

Do I need to be home during install?

Accepted Answer

For most residential projects, no. Our crews can complete the installation as long as they have access to the areas being lit and to any outdoor electrical connections.

Most residential landscape and accent lighting installations are completed entirely outdoors, so being home is not required. Our crews are experienced at working independently and will treat your property with care from start to finish. We do ask that gates or side yards be accessible on installation day. If any part of the job requires entry to a structure on your property, our team will communicate that during the scheduling process so you can make arrangements.

For commercial properties, the same general idea applies. Our team coordinates with property managers, building staff, or tenants ahead of time to confirm site access. For projects involving interior work like hallway lighting, garage fixtures, or emergency and exit upgrades, we will establish access details before the install date so there are no delays.

If you have questions about what access is needed for your specific project, give us a call at (470) 870-0606 and our team can walk you through what to expect on installation day.

Question 3

How do I use my remote for color changing lights?

Accepted Answer

Click here to view the instrucitonal guide and video for our color change light remote.

Question 4

How do I use my timer?

Accepted Answer

Click here to view the instruction manual for the timer used on both Christmas and accent lights.

Question 5

How long does it take to install outdoor lighting?

Accepted Answer

Most residential landscape lighting projects are completed in a single day. Larger homes or properties with extensive landscaping may take two days. Commercial projects vary more widely depending on scope. A small storefront or restaurant patio might take a day, while parking lot pole work, garage lighting, or multi-building properties can take several days to a couple of weeks.

Installation time depends on the type of project, the size of the property, and the complexity of the lighting plan.

For residential homes, a typical accent or landscape lighting system with 10 to 30 fixtures is usually finished in one visit. Properties with features like pool areas, outdoor kitchens, long driveways, or extensive tree lighting may require a second day. Christmas lighting installations follow a similar timeline, with most homes completed in a single visit.

Commercial projects have a wider range. A restaurant patio or retail storefront accent package can often be completed in a day. Larger scopes like parking lot pole installations, parking garage retrofits, warehouse high bay upgrades, or community entrance lighting for an HOA may require several days of scheduled work. Our team coordinates around your business hours or community activity to keep disruption to a minimum.

Every project begins with a clear timeline during the proposal stage, so you know what to expect before any work begins. If you have questions about timing for your specific property, contact our team for a free consultation.

Question 6

I paid my 50% deposit, when can I expect my install?

Accepted Answer

After your 50% deposit is paid, lights are typically installed within 2 weeks, but it may take longer during times of high demand. Contact us to discuss timing for your install.

Question 7

I’m interested in having landscape lighting installed. What is the process?

Accepted Answer

After the initial contact, our scheduling department will reach out to set up your consultation. During your consultation, our design experts will listen to your lighting priorities and devise a plan to suit your needs. After a contract is signed, we require a 50% deposit of the agreed installation. Our warehouse and production team take it from there to supply the necessary materials and schedule your installation. Most installations are completed within 2 weeks of the signed contract. Final payment is due when the installation is completed.

Question 8

Is the wiring hidden?

Accepted Answer

Yes, the wiring is completely hidden. We install your lighting meticulously and professionally to make it look like it has always been there with no visible wires.

Question 9

What if I need to reschedule my install or initial meeting?

Accepted Answer

We understand life happens, we do our best to accommodate our clients. Give us a call at (470) 870-0606 if you need to reschedule.

Question 10

What if I need to reschedule my install or initial meeting?

Accepted Answer

We understand that schedules change. If you need to move your consultation or installation date, just give us a call and we will work with you to find a new time. We ask for as much notice as possible so we can keep our crews running efficiently, but we do our best to accommodate changes whenever they come up.

Life happens, and we are happy to work around it. Whether you need to reschedule a first-time consultation or move an installation that has already been booked, our scheduling team will find a new date that works for you.

A few things to keep in mind. The earlier you let us know, the easier it is to rebook without a long wait, especially during our busiest season from late September through December when Christmas lighting demand is at its peak. For commercial projects that involve coordination with property managers, tenants, or HOA boards, early communication also helps us avoid scheduling conflicts on our end and yours.

Rescheduling does not affect your deposit, your place in line, or any pricing that has already been agreed to in your contract. Once we confirm your new date, everything picks up right where it left off.

To reschedule, call our team at (470) 870-0606. We will get you taken care of quickly.

Question 11

What should I do if I have a problem and how long do repairs take?

Accepted Answer

Give us a call at (470) 870-0606 if you are experiencing a problem with your lighting system. The time to repair can vary based on demand, but most maintenance requests are completed in 2 – 7 business days or sooner.

Question 12

Why should I use LED lights instead of incandescent or halogen bulbs?

Accepted Answer

LED lights use up to 80% less energy than traditional incandescent or halogen bulbs, last significantly longer, and produce less heat. They also deliver the same warm glow you expect from older bulbs without the downsides. For both homes and businesses, LEDs reduce energy costs, cut down on maintenance, and open the door to features like color changing lighting that older technology simply cannot offer.

LED technology has become the standard for outdoor lighting, and Lights Over Atlanta uses LEDs on every project we design and install. There are several reasons we made that commitment.

Energy efficiency is the most immediate benefit. LEDs use roughly 80% less electricity than halogen or incandescent bulbs, which translates to noticeably lower utility bills for homeowners and significant cost savings for commercial properties running lights across parking lots, building facades, and common areas every night.

Longevity is another major advantage. LED bulbs last tens of thousands of hours compared to the relatively short lifespan of traditional bulbs. That means fewer replacements, fewer service calls, and more consistent performance year over year. For commercial sites like warehouses or parking garages, where replacing a fixture means bringing in a lift, the reduction in maintenance alone justifies the switch.

LEDs also run cool to the touch, which matters more than most people realize. Halogen fixtures generate enough heat to attract insects, particularly ants, which can damage wiring and connections over time. Cooler fixtures mean fewer pest-related issues and safer contact around landscaping, patios, and play areas.

Today’s LEDs match the warm, inviting look of traditional bulbs, so there is no sacrifice in appearance. They also make advanced features possible, including programmable color changing systems that let you shift your lighting for holidays, events, or everyday curb appeal.

General

Do I need to be home during install?

Do I need to be home during install?

How do I use my remote for color changing lights?

How do I use my timer?

How long does it take to install outdoor lighting?

I paid my 50% deposit, when can I expect my install?

I’m interested in having landscape lighting installed. What is the process?

Is the wiring hidden?

What if I need to reschedule my install or initial meeting?

What if I need to reschedule my install or initial meeting?

What should I do if I have a problem and how long do repairs take?

Why should I use LED lights instead of incandescent or halogen bulbs?