Question 1

What should I do if I have a problem and how long do repairs take?

Accepted Answer

Give us a call at (470) 870-0606 if you are experiencing a problem with your lighting system. The time to repair can vary based on demand, but most maintenance requests are completed in 2 – 7 business days or sooner.

Question 2

Is the wiring hidden?

Accepted Answer

Yes, the wiring is completely hidden. We install your lighting meticulously and professionally to make it look like it has always been there with no visible wires.

Question 3

What is the difference between high-voltage and low-voltage lighting and why does it matter?

Accepted Answer

High-voltage (120-volt) lighting ties straight into your main service panel, whereas low-voltage (12-volt) lighting is fed through a transformer. Low-voltage matters because it is safer around people and pets, costs less to run, offers more flexible fixture placement, and helps you meet electrical codes on your Atlanta property.

Lights Over Atlanta designs most residential landscape systems in energy-saving low voltage as part of our LED outdoor lighting conversion Atlanta service.

High-voltage (also called line voltage) sends 120 volts directly from the breaker panel to each fixture. That provides brighter raw output, but it requires rigid conduit, deeper burial, licensed electricians, GFCI protection, and bulkier weather-rated fixtures—plus any damaged cable can deliver a serious shock.

Low-voltage lighting steps power down to 12 volts through a small outdoor transformer. Because the current is minimal, wires can be shallow-buried or tucked under mulch, making installation faster and gentler on your landscaping. You gain freedom to highlight architecture, trees, and pathways with slim LED uplights, bollards, and specialty accents the moment inspiration strikes. Operating costs drop, too.

Today’s LED low-voltage fixtures use up to 80 % less electricity than comparable 120-volt lamps and last tens of thousands of hours, meaning fewer bulb changes and lower utility bills. Voltage drop is easy to correct by sizing cable or adding secondary taps—something our certified designers calculate during your free consultation.

Bottom line: low-voltage delivers the beautiful, flexible, and safe landscape lighting Atlanta GA homeowners want while still meeting electrical code.

Question 4

How can outdoor lighting improve guest experience and ambience at my restaurant?

Accepted Answer

Thoughtful outdoor lighting turns a restaurant into an inviting destination. Architectural uplights, warm patio string lights, and well-lit walkways guide guests safely, flatter décor, and encourage lingering. Professional LED designs set mood, boost curb appeal, and even lower energy costs—elevating overall guest experience night after night.

Commercial outdoor lighting should do more than shine; it should shape emotion. At Lights Over Atlanta, our certified designers create layered scenes that welcome guests the moment they spot your facade. Subtle wall washing highlights textures, while low-glare pathway lights lead diners confidently to the host stand. On the patio, permanent string lights Atlanta diners love drape overhead like a canopy of stars, casting a soft, Instagram-ready glow that encourages lingering and bigger checks.

Inside our commercial outdoor lighting plans, we zone each fixture and add dimmable, color-tunable LED technology. You can brighten happy-hour energy, dial down to candle-lit romance, or splash holiday hues—all from a handheld remote control. These high-efficiency LEDs cut utility bills up to 80 percent and hold their color for years, backed by our lifetime fixture warranty.

Safety and branding matter, too. Edge-lit parking areas deter crime and reduce trip hazards, while tasteful sign lighting makes your logo pop in roadside traffic. Because we are a licensed low-voltage contractor, installation is code-compliant and swift. Afterward, our maintenance program keeps every bulb spotless, so you never climb a ladder or miss a reservation because of a dark entrance.

The result is an ambience that feels intentional, secure, and unforgettable—exactly the experience that earns five-star reviews and repeat guests.

Question 5

If another company installed our outdoor lights, can Lights Over Atlanta take over maintenance and make repairs?

Accepted Answer

Lights Over Atlanta does not take over maintenance or repairs for lighting systems installed by other companies, but we do offer ongoing maintenance plans and warranty options for systems we design and install.

We focus our service and support on systems we’ve designed and installed, and for those we offer ongoing maintenance plans and clear warranty options so you always know what’s covered and who to call when something needs attention.

There are several reasons we follow this policy and don’t take on projects installed by another organization:

Safety and code issues – Work by others can hide wiring problems, overloaded circuits, or code violations that we can avoid by installing the system ourselves.
Unknown product quality and age – Lower-quality or aging fixtures fail more often, and we don’t want you frustrated with repeat problems when the underlying products aren’t ours.
Warranty and manufacturer conflicts – Many products lose their warranty when a different contractor works on them, which puts you in a gray area over who should pay for repairs.
Parts and compatibility challenges – Off-brand or discontinued components are hard to source and may never perform reliably, even after repair.
Design and performance standards – We’d rather build or retrofit a system that meets our standards for brightness, balance, and durability than “patch” a layout we can’t stand behind.
Consistency of service and guarantees – By maintaining only systems we install, we can offer straightforward service plans and stand fully behind our workmanship.

If you’d like a system we can fully maintain and guarantee, contact us to schedule a design consultation and custom quote.

Lights Over Atlanta | Blog

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